PHC resources

Staff and Medical Staff Wellness Resource List

Wellness is the act of practicing healthy habits on a daily basis to attain better physical and mental health outcomes, so that instead of just surviving, you're thriving.

Download this list of resources to help you thrive at work and at home.

PHC Wellness Toolkit

Wellness activities to add to your day!

Download the Wellness Toolkit on your mobile device or for print.

To request a professionally printed copy, please email wellness@providencehealth.bc.ca. 

Special thanks to L.Mess, Dr. K.Christensen, Dr. T. Elfers & B.Burton.

Employee and Family Assistance Program (EFAP) 

• EFAP offers free, confidential counseling to all eligible employees and family members to deal with a wide range of concerns.  Financial and legal counselling is also available through EFAP.  

• 24 hours a day 7 days a week 365 days of the year. 

• Visit https://homeweb.ca/ or call 1-800-663-1142 (24/7).

Occupational Health and Safety

PHC Occupational Health and Safety (OH&S) offers programs and services that support PHC employees to achieve and maintain optimal health. OH&S works with all stakeholders to create a healthy workplace that provides a foundation for supporting PHC staff in their mission to provide safe, sustainable quality care to the people we serve. All information shared with OH&S is kept in strict confidence except in situations where there is risk of harm to self or others. 

The OH&S intranet site* offers information about health promotion and the management of illness in the workplace, including links to resources such as:

• Staying Active
  PHC Staff can enjoy discounts at various gyms and studios. A list of fitness facilities where you can get discounts and specials with your PHC ID is available.


• Eating Well
  From the OH&S page, you can visit PHC's Clinical Nutrition Services page for cookbooks, a variety of recipes, and information on healthy eating.

Please contact OH&S with any questions you might have regarding the services and supports they offer.

* The OH&S intranet site is only accessible via a PHC computer. 

PHC Mental Health Website

The Providence Health Care Mental Health Website provides information about the range of coordinated emergency, inpatient, outpatient, specialized diagnostic and treatment services and provincial services for people with serious mental illnesses, including those with addictions. You will also find links to information about community-based supports and services for individuals struggling with a mental illness. www.mh.providencehealthcare.org

The Respect & No Bully Email

This confidential phone line for PHC employees offers:

• The opportunity to debrief your experience
• Information and coaching on how to resolve disrespectful conduct
• Support with filing a formal complaint
• Transfer to free, confidential counseling and/or specialized coaching

Email phcnobully@providencehealth.bc.ca or visit the website. 

Staff Self-Care Plan

Some points to ponder when you’re referring to your Self-Care Plan after a challenging situation: 

• Know that your reactions, thoughts, and feelings are normal. You might feel sad, down, anxious and guilty…but know that you’re not alone having them.
• Catch any negative thoughts about yourself or tendency to be overly self-judgmental. You need to trust that you did all that you could and that you tried your best.
• Practice self-compassion. Be kind to yourself, notice your thoughts and emotions without judging them, and take a broader outlook by putting them into perspective, understanding that you are a human being and you are not perfect. Focus on the things that are in your control and try to notice and celebrate successes both big and small.

Code White Post-Incident Wellness Check

Some points to ponder when you’re facilitating a wellness check-in with your team after a Code White:

•  Make no assumptions – this involves clarifying to check your understanding, as well as supporting and empowering others by providing accurate information, acknowledging their feelings, and encouraging healthy coping strategies and decision making. 

• Be mindful of the space that you are currently leading in – someone on your team has experienced or witnessed an aggressive or violent event. Everyone responds to stress and trauma differently; staff may be in shock, processing, withdrawn, etc. Creating an environment for them that feels safe at this juncture is of the utmost importance.
• Make sure you check-in with yourself and get the support you need, too!